Field Service Engineer, US
We are looking for customer focused magnetoencephalography (MEG) Field Service Engineer, to work on MEGIN´s MEG system.
We are looking for customer focused magnetoencephalography (MEG) Field Service Engineer, to work on MEGIN´s MEG system.
MEG Field Service Engineer is responsible for installation, on-site diagnostics, and repair services as well as preventative maintenance services on the customer site in the US. The role will involve a large amount of traveling to customer sites in the US and some internationally.
MEG Field Service Engineer performs independently complex troubleshooting and repairs on MEG systems, while working within the escalation procedure. It’s important to understand the project blueprints, schematics, and wiring diagrams to succeed in this role.
What are we looking from our new MEG field Service Engineer:
Technical education: Bachelor’s Degree or equivalent experience preferably in Electronics, Physics, or related area.
Field service experience: Minimum of 2 years related service/support experience (preferably with medical devises)
software knowledge: Basic Linux/Unix, Microsoft Office, and Networking Infrastructure
Excellent troubleshooting: Ability to rapidly identify and resolve issues under pressure.
Customer Service attitude: A strong customer service orientation and previous experience in a customer-facing role
A willingness to travel extensively throughout North America as required with some occasional international travel. (Must maintain an active Passport and have no legal restrictions) to allow international travel.
A knowledge of Manufacturing practice, including ESD requirements.
Ability to organize and prepare reports and follow the Quality system requirements.
Experience in working with liquid helium and MEG hardware is an advantage.
The MEG Field Service Engineer position is remote, and the main search area is NE or Central US.
- Department
- Customer Care Team
- Locations
- Megin US LLC
- Remote status
- Fully Remote
- Employment type
- Full-time
About Megin Oy
We have over 30 years of experience pioneering the MEG neuroimaging field.
Our products and their applications in clinical and research settings support significant advances in neuroscience.
We are focused on magnetoencephalography (MEG) and its ability to effectively assess brain function.
Field Service Engineer, US
We are looking for customer focused magnetoencephalography (MEG) Field Service Engineer, to work on MEGIN´s MEG system.
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